Brand New You Privacy Policy

Effective Date: May 14, 2025
Last Updated: May 14, 2025

Brand New You, LLC (“BNY,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our programs or events, join our SMS list, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and demographic information.

  • Payment Information: When you make purchases or donations, we collect necessary billing details via third-party payment processors (e.g., Stripe, Square).

  • Communications Data: Information you provide when you contact us, join our mentorship programs, or opt into email or SMS updates.

  • Technical Data: IP address, browser type, device ID, referral source, pages visited, and cookie data (if applicable).

2. How We Collect Information

We may collect your information in the following ways:

  • Directly from you (e.g., when you fill out forms, register, or make payments)

  • Automatically through website analytics tools and cookies

  • Through third-party platforms we use for operations (e.g., Squarespace, Twilio, Stripe, Mailchimp, or similar)

3. How We Use Your Information

We may use the information we collect to:

  • Process event registrations and mentorship applications

  • Send email and SMS updates related to events, programs, or services

  • Improve our website, programs, and user experience

  • Provide customer support and respond to inquiries

  • Administer promotions, campaigns, or surveys

  • Comply with legal obligations and protect our rights

4. SMS Messaging Disclosure

When you provide your mobile number and opt in to receive text messages, you agree to receive recurring SMS messages from Brand New You, LLC for the following purposes:

  • Event reminders and updates

  • Mentorship and community program notifications

  • Promotions, encouragement, and resources aligned with our mission

We do not share, sell, or rent your mobile number to any third parties.

Message frequency: You may receive 2–4 messages per week, though frequency may vary based on your engagement.

Message and data rates may apply depending on your mobile carrier and plan.

Opt-out instructions: You can unsubscribe at any time by replying STOP to any message. For help, reply HELP or contact us at [insert support email or phone number].

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Trusted service providers who help us operate (e.g., payment processors, email/SMS platforms)

  • Legal authorities, if required by law, regulation, subpoena, or court order

  • Internal teams and partners, only as necessary to fulfill our ministry or business obligations

All third parties are contractually obligated to keep your data secure and only use it as instructed.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience, track site usage, and deliver personalized content. You can adjust your browser settings to disable cookies if you prefer.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Your Rights and Choices

You may:

  • Opt out of SMS by replying STOP

  • Unsubscribe from email communications at any time by clicking the link in the footer

  • Request to access, update, or delete your personal data by contacting us

  • Manage cookie preferences through your browser

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn we have collected personal information from a child, we will delete it promptly.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Brand New You, LLC
Email: info@bnymen.com
Website: www.bnymen.com